This was my first visit to Avesta for a Ketamine infusion for chronic migraine pain comorbid with mental health diagnosis.
Coming in with a lot of anxiety due to past experiences, I was greeted by Nyla who was kind, patient, and empathetic throughout my entire visit. She was there to answer any questions I had. The environment was quiet and peaceful; with a sign as a reminder.
My practitioner, Nate, was amazing. He was caring and intentional. Communicated every step of the process and eased all my fears; specifically getting the IV on the first stick!! Both checked in on me often throughout the infusion to ensure I was having the best possible experience.
I’m incredibly grateful that I found this place and am looking forward to my next visit!
I have had the pleasure of going to 3 locations- Bethesda, Tyson, and DC. Every experience has been phenomenal and the staff makes sure you are heard and happy. Both before the infusion and afterwards. They are all amazing and have the best bedside manners!
This place is a haven for me. What makes it the most special are the people who work here, especially Abigail and Arielle. They make the whole experience feel safe and comfortable. Abigail is a wonderful and caring future physician who makes you feel right at home. She’s a joy to have around. Arielle is an expert at IV placement in addition to being an amazing healthcare provider with impeccable bedside manner. I love to see she’s the NP on because I know I’m gonna be in extremely capable hands. Avesta is my happy place. Thank you for making my life better.
Meghan was well informed, polite, answered all of my questions clearly and in the context of our conversation she provided information she discerned to be important to me.
I have been receiving infusions from Avesta over the last year and have been extremely pleased with their care, attentiveness, flexibility to accommodate appointments on short notice and their overall demeanor. The environment is relaxing and the sessions are covered by my insurance so out of pocket is only 150.00. They also conveniently have 3 locations so if one is booked there are most often appointments available at one their other locations.
Life changing. Period. After suffering for years and years with depression and anxiety, I've been seeing Avesta in Bethesda for nearly 3 years. Ketamine therapy literally changed my life, and I haven't been on an anti-depressant drug for more than 2 years. And, the staff at Avesta has been amazing as well, with a special shout out to Sam and Christian. I can highly recommend, and I'll always be grateful that I found this company.
This was my first ever treatment of a chemical substance. The pre-treatment was informative and reassuring. I was very pleased with my experience. The images and feelings of conscious movements, color scapes and weightlessness and heaviness were surreal.
As always the experience was top notch. Nate and Gillian saw to it that my needs were met and questions answered. I always feel like I’m in the best hands when I’m there. These treatments are life savers for me.
Avesta has made my ketamine infusion process anxiety free. Even before my first appointment, they were so helpful in explaining the process and working around my strict work schedule for my initial loading doses. Both the Bethesda and Tyson's location are welcoming and the staff works hard to make it feel like a safe space. Here is what happens during a normal infusion appointment:
1. After you check in, you are given your own private room with a comfortable recliner & blankets, and they offer other services on request, like eye masks and essential oils. They also have an armchair in the room if you choose to have someone stay with you during the infusion.
2. Initially, the staff comes in to take your blood pressure and heart rate. My anxiety was high my first few infusions, so they gave me magnesium during the infusion to alleviate those symptoms.
3. The NP will come in and chat with you before starting the IV. They will talk about dosage options, past treatment experiences, and any concerns you have. They always add zofran to the infusion, so I've never had any issues with nausea. The providers work collaboratively with you, so while they might suggest a certain dosage (and they will explain why), they will also take what you are comfortable with into account. I never felt that I didn't have control over my infusions, and the NPs have been incredible helpful in determining how far apart my appointments should be.
4. The NP will hook you up to the IV (some of the least painful IVs I've ever had!) and start the infusion. When the infusion starts, they turn off the lights, and if you choose to go without an eye mask, you'll have a soft colored mood light that makes the space even more comfortable. They also leave a button that will signal that you need help at any time.
5. During the infusion, the staff will check on you 1-2x and they will let you know as they wean you off of the infusion after about 40 minutes.
6. After the infusion is complete, the staff will take your IV out, and take your blood pressure and heart rate again. They will offer snacks or water and after, and if you have anyone with you, they will send them in. The NP will also come in to discuss your experience. Generally, we talk about how the dosage felt and if I had any symptoms during the treatment.
7. Most of the time you are given an unlimited amount of time to transition out of the space. I have only had to move quickly once or twice when the practice was busy and they needed the room. Otherwise, they recommend that you take the time you need.
Some other things to note:
- Avesta is generally a quiet atmosphere, but I recommend noise cancelling headphones for your session. Sometimes the medical equipment beeps, and it can take you out of your headspace.
- Wear comfy clothes. I generally ditch my shoes and use a blanket during the infusion. The AC/heating units can be controlled in each room, so I have never been too cold or too warm. The recliners are adjustable, so you can stay sitting up or 100% reclined.
- Tyson's has the most open schedule (they are open most Saturdays), but Bethesda has the biggest space, the closest bathroom, and windows in their infusion rooms. It also has a much larger waiting room, so anyone who comes with you has a comfortable place to wait. Bethesda is open on some Saturdays, so you have to plan in advance.
- All of the staff has always shown me the utmost care and has been understanding of any anxieties or preferences during the process. Nate and Sam (NPs) in particular have been incredible in helping me through my infusions and deciding the ideal dosage for me.
Avesta is such an amazing clinic with such amazing staff. I’ve been with avesta for over a year now and they all have the true talent of making you feel so welcome and safe. Whether it’s talking about what I ate for lunch that day all the way to reassurance that everything will be okay, the staff is such a gem and truly amazing people to their cores. Especially Sam, a year ago Sam and I were talking about nursing and jobs and I saw his passion for his patients and the joy on his face every time he walked in the room and it pushed me to start achieving my goals in becoming a nurse and now i’m in an amazing nursing program getting my BSN. Everyone here will truly make you feel so safe and comfortable. I highly highly recommend Avesta. They listen to every single concern no matter how long it takes and always make sure every patient is comfortable no matter what.
I had a wonderful experience at Avesta Ketamine Wellness. From the moment I walked in, the environment felt calm, welcoming, and professional. The team took the time to explain all of the options available and made sure I felt informed and comfortable every step of the way.
A special thank you to Gillian at the front desk she was incredibly kind, organized, and helpful, which made the entire process smooth and stress free. Overall, Avesta Ketamine Wellness is a fantastic place, and I’m grateful for the care I received. I highly recommend them to anyone considering treatment.
I can’t say enough about this amazing team. If you are going down the path of IV Ketamine Assisted Therapy (or any of the other services they provide), you absolutely have to use Avesta!